On the main Contact Us page, in the online contact section, check the "Email Subscription" option. Enter your email address and select the types of information that interest you, such as new product recommendations and promotional activities. Then click "Subscribe". After that, you'll receive relevant emails regularly.
There is a prominent search box on the top-right corner of the website's homepage. You can enter keywords such as product names or article topics, and then click the search button. The system will quickly display relevant results for you. Additionally, you can use the filtering function to locate what you need more precisely.
Your personal information security is our top priority. We deploy state of the art encryption techniques to safeguard your data. Our operations are in strict compliance with the privacy policy, and we guarantee that your information will never be divulged to any third parties. Rest assured that you can enjoy a worry-free experience while using our website.
First, please check if your network connection is stable. Try restarting your router or switching to a different network environment. If the network is functioning properly, the issue might be related to browser cache. You can clear your browser's cache and history, disable unnecessary plugins, or try accessing the website using a different browser.
You can contact our website administrators via email to provide feedback. Our email address is sun@jianghepaper.com. Please fill in the details of your suggestions and problems, and upload relevant screenshots if necessary. After submission, our staff will review and handle them within five business days and then feedback the results to you. Thank you for contributing to the growth of our website.
You can find the icons of our official social media accounts, such as YouTube, Facebook, and Instagram, on the main Contact Us Page, in the Social Media Matrix section, or on the social media icons at the bottom-left of the website. Click on the corresponding icon, and you will be redirected to the relevant social media homepage. You can choose to follow our social media accounts according to your preference. In this way, you can get the latest news, promotional activities and other first hand information of the website at any time.
Our customer service team operates from 9:00 a.m. to 6:00 p.m. Beijing Time, Monday to Friday. The working hours may be slightly adjusted during holidays. You can also leave a message outside of these working hours. Our customer service staff will respond to and handle your inquiries immediately after they resume work, ensuring that no query of yours is overlooked.
